It's "Asset Lifecycle," not "Asset Life Psycho..."
I think it's time we acknowledge the pain and frustrations we all put IT technicians through every day just by being, well, non-IT technicians. These are the unsung heroes who set up our networks, fix our computers, unjam our printers—and so much more—just so we can come into work each day and complain about our network, computers, and printers.
The truth we're all missing is that the IT teams that keep us all going are charged with a double mission. Obviously, they deal with the daily issues we cause (i.e. the "did you try turning it off then turning it back on again?" calls), but they also have to keep a keen eye on the health and status of each and every device in the environment they support. It's called the "asset lifecycle," but when we click a strange link and download a virus, or break the copier by sitting on it at the Christmas party (ummm...), we drive them to become "asset life psycho." It's not pretty.
My point here is that as technology evolves, our jobs get easier but IT's job actually gets harder. There's more to monitor, more to manage, and more for end users to malign. Asset lifecycle management is an increasingly difficult task...isn't it time we gave our beleaguered binary brothers and sisters some relief? I think so...
...so we did something about it.
Perhaps the biggest issue with asset lifecycle management as it stands today is the number of different tools, phases, and tasks it takes to execute. There's typically a team for purchasing and configuration, another for deployment, and yet another for day-to-day management and eventual refresh. Even if there aren't different teams for all this (in the case of smaller organizations, for example), there are still a handful of different tools needed to make the magic happen. It's madness.
That's why we created ATLAS AI (Asset Interactive).
It's every phase, every device…the FULL asset lifecycle on one platform and at your fingertips, regardless of device count. Breaking it down, ATLAS AI functions like this:
Sourcing and Configuration focuses your attention on individual devices and the role they play within the organization. In these stages, IT automatically updates attribute data from existing purchasing and configuration tools to prepare for a successful and efficient deployment.
Deployment organizes the staging and delivery of all the devices in the deployment schedule. Technicians use the digital walk map to optimize installation and account for devices leaving (or moving within) the environment.
Secure, Manage, and Refresh expands the scope to every asset in the environment, allowing users and technicians alike to interact with, service, and ultimately replace devices to best serve their organization.
The entire process is “socialized” with data flowing from phase to phase to ensure the best coordination between all the involved people, processes, and technology. This serves a dual purpose: it makes for an efficient and smooth cycle (rather than manual, non-congruent and discrete steps), and it gives our IT teams control over what would otherwise be an increasingly unwieldy nightmare. No more "asset life psycho," my friends.
Throughout it all, ATLAS AI keeps IT teams more productive, efficient, and effective in completing their mission of business enablement. Does this mean they'll have more time for "did you try turning it off and back on again" calls? Maybe...but let's not test that.
Send us a note today to schedule a demo of ATLAS AI and see just how good the IT life can be.